Privacy Notice
Future Stars Coaching Ltd

Company number: 08036951

Who We Are
Future Stars Coaching Ltd (“we”, “our”, or “us”) is a UK-based company, registered at:

2 Linden Road

Clevedon

North Somerset

BS21 7SN

Introduction
This privacy notice explains how we collect, process, and protect your personal data. It also outlines your rights and our obligations under UK law, including the General Data Protection Regulation (GDPR).

Contact Details
For any data-related queries, contact our Data Protection Officer (DPO):
Name: Frankie Hazeldine
Email: frankie.hazeldine@futurestarscoaching.co.uk

What Data We Collect

We may collect the following types of personal data:

• Identity Data: Name, title, date of birth.
• Contact Data: Address, email, phone number.
• Financial Data: Bank and payment card details.
• Transaction Data: Details of payments and services purchased.
• Technical Data: IP address, browser type, and device details.
• Marketing Data: Communication preferences and feedback.

We do not collect special category data (e.g., race, health, religious beliefs) unless required by law.

How We Use Your Data

We process your personal data for purposes including:

• Fulfilling contracts (e.g., delivering services).
• Responding to inquiries.
• Marketing communications (with your consent).
• Legal compliance (e.g., sharing data with authorities if required).

We do not sell or share your personal data with third parties, except for essential service providers (e.g., payment processors like Stripe).

Legal Bases for Processing

We process your data under the following lawful bases:

1. Contractual Obligation: To deliver services you’ve purchased.
2. Consent: When you agree to marketing or other optional services.
3. Legitimate Interests: For activities such as record-keeping and customer support.
4. Legal Obligation: To comply with regulatory requirements.

Your Rights

Under data protection law, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate information.
• Erasure: Request deletion of your data.
• Objection: Stop data processing under specific circumstances.

To exercise these rights, contact us at info@futurestarscoaching.co.uk.

How We Protect Your Data

We secure your personal data using:

• SSL Encryption: Protects data transmitted online.
• Restricted Access: Limits data access to authorised personnel only.

Cookies

Our website uses cookies to:

• Improve user experience.
• Track website performance.
  You can manage your cookie preferences through your browser settings.

Complaints

If you have concerns about your data or our privacy practices, please contact us. If unresolved, you can file a complaint with the UK Information Commissioner’s Office (ICO):
www.ico.org.uk